Technical Business Analyst

Magento Technical Business Analyst – London

Magento Technical Business Analyst – London. We are looking for a Business Analyst with proven e-commerce experience to join our cross-functional team in central London.

Tom&Co is a dynamic and fast-growing software team who specialise in e-commerce. We design, build, and optimise Magento-powered websites across a variety of verticals, f

rom luxury brands to high street fashion, from lifestyle to gifting with well-known retailers such as Oliver Bonas and Topps Tiles.

Magento Technical Business Analyst – London

We are looking for a Business Analyst with proven e-commerce experience to join our cross-functional team in central London.

Technical Business Analyst. Key activities

As a Business Analyst you can expect to be part of the following activities during the sprint:

  • Assist Product Owners in gathering requirements and managing client expectations;
  • Work with Scrum Master to refine client briefs and supporting documentation into compelling user stories and initial acceptance criteria;
  • Lead product backlog refinement meetings and make sure that user stories are well defined and understood by all members of the cross-functional team;
  • Check deliverables against business requirements and participate in sprint demos;
  • Make strategic recommendations to clients based on data insides and best practices;
  • Design solutions that solve technical problems
  • Work closely with developers to debug and solve defects
  • Participate in technical workshops and client meetings

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Technical Business Analyst. Competency

To be successful in this role, we believe you will need the following competencies:

  • Apply technical expertise to understand complex systems and database structures;
  • Break down complex integrations into constituent pieces, and make recommendations of how to prioritise in the best way possible;
  • Effectively apply our Magento components to existing and new projects;
  • Work under pressure, meet deadlines and handle multiple projects simultaneously;
  • Exhibit excellent time management skills, plan and prioritise own workload.
  • Be aware of Agile methodologies and frameworks (Scrum);

Technical Business Analyst. Essential skills and qualities

  • Proven experience as a Business Analyst in e-commerce;
  • Confident Magento user and fast learner;
  • Previous participation in large REST/SOAP API integrations involving external tools and services (payment gateways, ERP, CRM and more);
  • Proficient in MS Excel (or similar) and web analytics tools (Google Analytics);
  • Excellent analytical, problem-solving and critical thinking skills;
  • Excellent English communication skills.

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Technical Business Analyst. How much?

We believe in paying people what they think they are worth; you tell us what you’re looking for and we’ll tell you if our pockets are deep enough.

We can’t promise you the world, but we can promise you a fun and creative place to work with a company that is growing fast so you will have plenty of opportunities to develop. We are also a social bunch with regular nights out, beer fridge Fridays, weekly team breakfasts.

Hey, who knows, you might even forget it’s a workplace.

You’ll be surrounded by people who are smart, passionate about their work, and always willing to help each other. To top it all off – you’ll work on a shiny new MacBook Pro, which you can take home, naturally.

Technical Business Analyst

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Seniority Level



Employment Type


Job Functions

  • Business Development
  • Sales